On November 21, 2025, the Kothmale West Divisional
Secretariat successfully conducted a comprehensive mobile service
programme, successfully bringing essential public services directly to the
doorsteps of the community.
The mega community outreach initiative was strategically
centered to serve residents across five Grama Niladhari (GN) divisions:
- Kotagepitiya
North
- Kotagepitiya
South
- Nayapana
- Ranwanthalawa
- Kadadora
By consolidating multiple state departments and essential
services into one accessible location, the programme saved valuable time and
travel expenses for hundreds of local citizens, embodying the true spirit of
efficient public service.
Key Services Delivered to the Public
The mobile clinic offered a diverse range of administrative,
healthcare, and advisory services, including:
- National
Identity Card (NIC) Processing: Operating as the core focus of the day, dedicated desks
helped residents efficiently resolve issues, renew, or apply for new
National Identity Cards.
- Divisional
Secretariat Services: General administrative consultation, registration documentation,
and land-related queries were processed on-site by institutional officers.
- Agricultural
Advisory Programs: In collaboration with the Department of Agriculture, field
experts conducted awareness sessions on modern farming techniques, crop
management, and home-gardening solutions.
- Ayurvedic
Medical Clinic:
Residents received free traditional medical consultations and wellness
advice from certified Ayurvedic practitioners.
- Local
Government Support: The Kothmale Pradeshiya Sabha set up dedicated help desks to
assist the public with local utility, infrastructure, and community
service inquiries.
- Free
Eye Testing: A
complimentary vision screening camp was conducted, providing vital
healthcare access to elderly residents and school children.
A Step Closer to the Citizen
This mobile service highlights the Kothmale West Divisional
Secretariat's ongoing commitment to inclusive, citizen-centric governance. By
breaking down institutional barriers and collaborating with sister departments,
the Secretariat successfully addressed the immediate needs of marginalized and
rural communities under one roof.
"Our goal is to ensure that public service is accessible
to every citizen, regardless of geographical barriers. We extend our sincere
thanks to the Department of Agriculture, the Kothmale Pradeshiya Sabha, medical
staff, and all our dedicated officers who worked together to make this massive
community operation a resounding success."
